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Rotary International News
  • Rotary Support Center certified as Center of Excellence
    The Rotary Support Center has earned BenchmarkPortal's certification as a Center of Excellence, a noted designation in the customer service and support industry. The certification puts Rotary's Support Center in the top 10 percent of industry peers that requested evaluation by BenchmarkPortal. The Rotary Support Center received nearly 50,000 phone calls and 84,000 email requests for help last year. "I am so proud and happy to have such a great team who continue to reach higher levels of performance and break new records and exceed the goals," says Howard Henry, Support Center manager. "This...
  • Five years since its debut, Rotary Club Central is getting a big upgrade
    When we introduced Rotary Club Central in 2012, it revolutionized goal tracking and planning for clubs and districts — no more filling out paper club-planning forms or passing along boxes of historical club information every time a new leader took office. Rotary Club Central offered clubs and districts a quantifiable way to begin measuring local and global impact, specifically membership initiatives, service activities, and Rotary Foundation giving. But as with any technological advancement, in a few short years, Rotary Club Central began to show its age, and Rotarians took notice. They...
  • Rotary International Board adopts new zone structure
    At its January 2017 meeting, the Rotary International Board of Directors adopted a new zone structure for Rotary clubs. Rotary bylaws require the Board to complete a comprehensive review of the 34 Rotary zones no less often than every eight years to ensure that each zone has an approximately equal number of Rotarians. The Board’s previous review of the zones occurred in 2008. The Board earlier approved the creation of three regional workgroups to develop rezoning proposals for Asia, Europe/Africa, and the Americas. These workgroups comprised one representative (either a current director,...